Last-Mile Delivery Business Plan

V. Competitive Analysis

5.1 Competitors

Competitor 1
Competitor 1 is an intelligent logistics SaaS platform that automates eCommerce retailers' last-mile delivery shipping procedures. It comes pre-integrated with 150+ carriers, allowing orders to be delivered anywhere in the world. For online enterprises, it provides warehouse management, inventory management, and shipment monitoring. It is a last-mile delivery company that gives order updates to clients and solicits feedback from them after the order fulfillment process is completed.

Competitor 2
Competitor 2 is the official government-led delivery service system of America. It provides low-cost last-mile delivery services to eCommerce enterprises in (location name). It operates through a vast network of post offices around the country and performs doorstep deliveries. Even competitor 2's great supply and delivery network is used by other last-mile delivery providers in America to perform last-mile deliveries for its consumers.

Competitor 3
Competitor 3 is a logistics and package delivery enterprise that is also characterized as a last-mile delivery company because of the solutions it offers to online retailers for dealing with last-mile delivery issues. The company is operational throughout America and in several other locations all over the world. It maintains massive warehouses as well as specialized delivery fleets capable of transporting items across land, sea, and air.  

5.2 Attribute Comparison

5.3 SWOT


  • Wide range of services, ease of payment, and excellent customer service.
  • Rapid order fulfillment at a competitive price will make the company a go-to option for its target market.
  • Founder’s extensive experience


  • A large marketing and outreach budget may be required to break into the targeted market.
  • Being new to the market can cause a significant lag in establishing goodwill and trust.


  • The rising trend of online orders has increased the demand for last-mile delivery, which will upsurge the growth of many companies in this field.
  • The global last-mile delivery market size in terms of revenue was worth $108.10 billion in 2020 and is expected to reach $200.42 billion in 2027, growing at a CAGR of 9.29% from 2021 to 2027.


  • The industry already has established players in the market.
  • Competitors could look to copy the company’s business model
Strategic Business Plans